Privacy Policy

Shipping
All packages are sent via USPS Priority Mail with Delivery Confirmation. We ship Mon – Fri. Sat & Sun
are not normal business operation hours.

Delivery Time
Some of our products are made fresh upon ordering so please allow for Production Time Plus Travel
Time via USPS Priority Mail!
Priority Delivery is (usually) 2 – 3 Business Days anywhere in the US. No International Shipping.
Travel Time
Is based on working business days M – F in addition to Production Time! Soothing Indulgence reserves
the right to substitute product or back order an item (s) to be shipped at a later date should they not be
available at the time of order.

Production Time
Soothing Indulgence is a small Home Based Business and most orders are processed within 5 Business
Days (M – F not counting weekends and Holidays). Sometimes your order may take longer to process
due to fluctuations in the pending Order Load. Larger orders and wholesale orders will take longer to
process.
If you need your order by a certain date contact us to make arrangements.

Return Policy
Customer satisfaction is our #1 priority here at Soothing Indulgence. If you are unsatisfied in any way
with purchase, please return any items within 30 days and a store credit will be issued to you. No
returns will be accepted after 90 days.

Please provide reason for return (send email to info@ShopSoothingIndulgence.com) and you will receive an Authorization Code.                                        All returns must include a copy of the Returned Goods Authorization and an invoice in order to expedite
the refund process.
Damages must be reported within 30 days to received a refund or replacement.
Clearance items are final sale only and do not apply to this return policy.

Refunds will be issued for the full purchase price minus shipping.

Please send to:
Soothing Indulgence
P.O. Box 7754
Norfolk, VA 23509
Accepted Cards (Amex, Discover, Master Card & Visa)